Create your account
Register once with your email. That login is used for every service, payment receipt, and your dashboard.
Verify your email
Open the link in the email we send you. Verified accounts can submit forms and open the dashboard.
Create an account first—we will email you a verification link.
Choose your service
Pick renewal, COGS, Express, or courier. Each page explains documents, fees, and what happens next.
View services
Pay and submit
When you are logged in, follow the service page: pay through Stripe if shown, save proof, upload files, and submit. We follow up by email or WhatsApp if anything is missing.
Log in after registering so your payment and uploads attach to your profile.
Track on your dashboard
See your submissions, payments, and updates in one place after you are verified. This is your home base in Heedoc.
Log in
Check your profile
Open Profile and confirm your name, email, phone, and country look correct. A clear photo and accurate contact details help us reach you quickly on WhatsApp or email.
After you log in and verify your email, use Profile in the top menu to review your details.
Update when something changes
If you move, change your number, or rotate passwords, update Profile so receipts and council messages always match you. You can change your password and account information anytime.
Log in after registering to manage your profile and security settings.